Terms & Conditions

Last updated: October 2026

This website is operated by De Vries Utrecht (the Netherlands) under the brand shown on this site. Throughout the site, the terms "we", "us" and "our" refer to De Vries Utrecht. By visiting our website or buying from us, you agree to these Terms & Conditions and the policies referenced here.

1. Using the site

You must be at least 18 years old, or have the permission of a parent or guardian, to place an order. You agree to provide accurate information and to use the site only for lawful purposes.

2. Products and product information

We try to describe our products as accurately as possible. Photos are for illustration and colors may vary slightly depending on your screen. Product information is for general informational purposes and is not veterinary advice. Always consult your veterinarian before giving your pet a new supplement, especially if your pet is pregnant, nursing, has a medical condition or takes medication. Our products are not intended to diagnose, treat, cure or prevent any disease.

3. Prices and payment

Prices are shown in U.S. dollars. Sales tax, if applicable, and any other charges are shown at checkout before you pay. We may correct pricing or description errors and may cancel orders affected by an obvious error, in which case you will be refunded in full.

4. Orders

Placing an order is an offer to buy. We may accept, limit or decline any order, for example in case of suspected fraud or unavailability. A contract is formed when we confirm that your order has shipped.

5. Shipping, returns and refunds

Shipping times and costs are described on our Shipping & Delivery page. Returns and refunds are described on our Returns & Refunds page.

6. Intellectual property

All content on this site, including text, images, logos and design, belongs to us or our licensors and may not be copied or used without our written permission.

7. Prohibited use

You may not misuse the site, attempt to gain unauthorized access, interfere with its operation, or use it for unlawful or fraudulent purposes.

8. Disclaimer of warranties

The site and products are provided "as is" and "as available" to the extent permitted by law. We do not guarantee that the site will be uninterrupted or error-free. Nothing in these terms limits any warranty or right you have under mandatory law.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the product concerned.

10. Governing law

These terms are governed by the laws of the Netherlands, without affecting any mandatory consumer protection rights you have under the law of the state where you live. We encourage you to contact us first so we can try to resolve any issue informally.

11. Changes

We may update these terms from time to time. The version published on this page applies to your order.

12. Contact

Questions about these terms? Email us at info@nutrition4pets.com.